banner image
Resource Center
Speakers Bureau
Media Materials
The 12 Principles
12 Principles for Fair Commerce in Software & Other Digital Products
(general audience version)
12 Principles for Fair Commerce in Software & Other Digital Products (technical version)
Take Action
Sign Up for Updates
Endorse the Principles
Actions for Business and Institutional Users
Actions for Consumers
Actions for Libraries
Actions for Vendors
Actions for Advocates
Find out more about AFFECT
Accounting Dollar
Accounting Investor
Currency Intelligent
Asset Cash
Asset Smart
Investor Accounting
Banking Intelligent

Last Update:

When you buy off-the-shelf products for yourself or your business, you expect the law to provide with you with some basic rights. If you read the small print in the “agreements’ that come with software and other digital products, you will discover that the rights that you assume apply to traditional goods and services may not apply when you purchase digital products.

The unexpected and often unfair digital product terms that many sellers embed in these agreements, as well as the product features used to enforce them, often take away your basic rights as a customer—whether you are a business or individual consumer. They could increase your computer security risks and jeopardize your privacy. They could also chill competition.

STOP BEFORE YOU CLICK is an educational campaign to promote more fair business practice in transactions for software and other types of digital products. This campaign seeks to involve businesses, information technology professionals, policy makers, as well as consumers, in transforming standards of everyday business practice.

STOP BEFORE YOU CLICK is a project of Americans for Fair Electronic Commerce Transactions (AFFECT), a national coalition of retail and manufacturing businesses, consumer organizations, financial institutions, technology professionals and librarians committed to the growth of fair and competitive U.S. markets in software and other digital products.

Privacy Policy | Contact Us

California case supports purchasers right to know the terms BEFORE they pay
In a recent California class action case, (Baker et. al. v. Microsoft, Microsoft Corp., Symantec Corp., COMPUSA Inc., Staples, Inc. Best Buy, Co., and Adobe were sued over consumers’ right to return opened software and obtain a refund when they reject the terms of the agreement. more

Finding the Contract in Contracts for Law - By William J. Woodward Jr., Professor of Law, Temple University... (more)

Related Links:
Raising Awareness - highlights mandatory binding arbitration clauses