Actions for Business and Institutional Users

Unfair terms in digital product agreements may negatively impact all businesses. Large organizations can suffer costs in the billions each year because of terms that increase their liabilities, threaten relationships with their customers while jeopardizing the security and privacy of their systems. The 12 Principles offer business and institutional purchasers guidelines for incorporating balanced terms into their buying practices. Here’s how to take action:

• Endorse the Principles

• Help spread the word: If you can help spread the word about unfair digital product terms through your existing communications channels (newsletters, advertising, email lists, please write to baish@law.georgetown.edu

• Write the 12 Principles into Your RFP: When asked for preference for terms, use the 12 Principles in your RFPs and RFQs.

• Make the 12 Principles part of your evaluation criteria for software and other digital product purchases.

• Use the 12 Principles as a tool to evaluate shrink-wrap and click-wrap agreements

• Review the model Fair End User Licensing Agreement (FEULA)

• Respond to AFFECT’s Action Alerts when there is pending legislation in your state that will promote more fair business practice. Contact your legislator.