Actions for Consumers

Every computer user faces the decision to click “I agree” or “I accept” whenever they load new software into a computer. But who has time to read all of that legal jargon first?

Most of us do not have the expertise to understand the implications of what we are agreeing to. Although many digital product terms are standard, vendors have tremendous latitude in drafting the terms of non-negotiated agreements. These so- called “shrink-wrap” or “click-wrap” licenses are often unfair to the consumer. Nevertheless, clicking “I agree” binds the user to a range of terms, many of them unfair.

The Stop Before YOU Click campaign encourages consumers to be aware of the risks in clicking “I agree.” The campaign is working with vendors to encourage them to incorporate the Principles into their product terms, but until that time, there is action consumers can take to protect themselves.

• Read the 12 Principles.

• When you go to purchase software or other digital products, tell the vendor you want to see the terms before you pay.

• Seek out vendors that have endorsed the 12 Principles.

• To see what some fair terms look like, check out the model Fair End User Licensing Agreement (FEULA).

• Respond to AFFECT’s Action Alerts when there is pending legislation in your state that will promote more fair business practice. Contact your legislator, using a sample letter.

• Read the Electronic Frontier Foundation’s white paper, Dangerous Terms: A User’s Guide to EULAs