RFPs
and RFQs
(Company/institution name) is proud to support the 12 Principles for
Fair Commerce in Software and Other Digital Products. It is our preference
to work with vendors who support and abide by the Principles, and if you
have not done so already, we encourage you to consider how to integrate
the Principles into your product terms and licensing agreements. We will
evaluate future products purchased, using the 12 Principles for Fair Commerce
in Software and Other Digital Products in our criteria.
1. Customers are entitled to readily find, review and understand proposed
terms when they shop.
2. Customers are entitled to actively accept proposed terms before they
make the deal.
3. Customers are entitled to information about all known defects in a
product before committing to the deal.
4. Customers are entitled to a refund when the product is not of reasonable
quality.
5. Customers are entitled to have their disputes settled in a local,
convenient venue.
6. Customers are entitled to control their own computer systems.
7. Customers are entitled to control their own data.
8. Customers are entitled to fair use, including library or classroom
use, of digital products to the extent permitted by the federal copyright
law.
9. Customers are entitled to study how a product works.
10. Customers are entitled express their opinions about products and
report their experiences with them.
11. Customers are entitled to the free use of public domain information,
12. Customers are entitled to transfer products as long as they do not
retain access to them.
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